Privacy policy

This privacy policy sets out how we collect, use and protect any information that you give us when you use our website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

This privacy policy is effective from 21st May 2018.

We respect your privacy and so promise to:

• Use your personal information to only provide you with information or service you have requested
• Keep your data safe, secure and process it in a secure way
• Assist you to change your mind at any time about the communications you have registered to receive

We may collect the following information:

• Contact details including; name, email address, phone number, job title and company name
• Payment details for shopping basket fulfillment

We will only use your personal information for the purposes you have permitted and we will not share it for marketing purposes outside of Jellyfish Group Ltd unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and provide an opt-out option.

Every time you visit our website, we may also automatically collect the following information:

• Technical information, including: the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, log in details to our website, time zone settings, browser plug-in types and versions, operating systems and platforms, etc
• Visit information, including; Uniform Resource Locators (URLs) of the websites that you came through to our website and which pages you visited (including date and time); our website page response times, download errors, length of visits to pages, visit duration, page interaction information and methods used to exit our site

Your data is stored on secure servers operated by us, and will be managed using the robust security measures described below.

Your data may also be saved with trusted third parties solely for the purposes you have provided it to us.

Your personal information may be copied or transferred by us or our trusted third party data processors outside of the EU. We take steps so that, in the event your personal information is stored outside the EU, that controls are in place to protect in accordance with EU and UK data protection and privacy regulations.

We will keep your personal information safe and secure.

When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679) and other relevant legislation.

If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details.

To prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict contractual terms to mirror the security policies that we currently have in place.

Under the (UK) GDPR, you have rights regarding your personal information.

Please email mydata@jellyfishgroup.com with requests regarding any or all of your rights.

• The right to be informed: We inform you about how we manage your information in our Privacy Policy
• The right of access: You are entitled to know what information we have regarding you
• The right to rectification: You are entitled to have the information regarding you corrected if it is inaccurate or incomplete
• The right to erasure: You have the right to request we remove your personal information
• The right to restrict processing: You have the right to block or suppress processing of your information we manage
• The right to data portability: You are able to transfer or copy your information from one IT environment to another, safely and securely
• The right to object: You may object to how we manage your information by contacting us
• Rights in relation to automated decision making and profiling: You have the right not to be a subject of a decision based on automated processing

Further information can be found on the Information Commissioner’s Office website.